§ Legal
Terms of Service
Last updated: 24 May 2026
These Terms govern your use of Pythora Academy (“Pythora”, “we”, “us”), including our website, online tutoring sessions, and related services. By creating an account, booking a session, or submitting an enquiry, you agree to these Terms.
1. Who we are
Pythora Academy is an online tutoring service operating in Queensland, Australia. Tutors are independent contractors with their own ABN. Sessions run online via Google Meet.
2. Eligibility
You must be at least 18 to create a parent account. Students under 18 may use the service only with a parent or guardian’s account and consent. We may decline service or terminate accounts at our discretion.
3. Sessions and matching
We match each student with a tutor based on subject, year level, and personality. The first session is a free trial. If the match is not right, we will re-match at no cost. Booked sessions are confirmed at the time of booking.
4. Payment, cancellation and refunds
Sessions are billed weekly in arrears via Stripe. The rate per session is shown on your account. Sessions cancelled within 12 hours of the scheduled start time are charged at 35% of the session fee. Trial sessions are free.
5. Conduct
You agree to attend sessions on time, treat tutors and staff respectfully, and not record or redistribute session content without consent. We reserve the right to terminate accounts where conduct breaches these Terms.
6. Tutors are independent contractors
Tutors hold their own ABN and Queensland Blue Card, set their own tax affairs, and provide services in their own capacity.
7. Intellectual property
All content on this website, including session summaries, materials and our brand, is owned by Pythora or licensed to us. You may use materials provided to your student for personal study only.
8. Limitation of liability
To the maximum extent permitted by law, Pythora is not liable for any indirect or consequential loss arising from your use of the service. Nothing in these Terms excludes any non-excludable consumer guarantees under the Australian Consumer Law.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.
10. Changes
We may update these Terms from time to time. Material changes will be communicated by email or via a notice on the website.
11. Governing law
These Terms are governed by the laws of Queensland, Australia. Disputes will be resolved in the courts of Queensland.
12. Contact
Questions about these Terms? Email support@pythoraacademy.com.